Online booking
Restaurant booking software, connected to Google
Guests book from your Google profile, your menu, your website or Instagram. You manage everything in one place, and the card guarantee protects you from no-shows.
Google Reserve: the “Book” button on your Google profile, for eligible restaurants.- Card guarantee secured by Stripe against no-shows.
- Source of every booking: Google, Instagram, ChatGPT, QR code…
Restaurant online booking
A simple booking flow, in the guest’s language
Three choices and it’s booked
Date, time, party size: guests book in seconds, in an interface available in 16 languages.
Always an option
The requested time is full? The flow offers the nearest available times instead of letting the guest go.
Your spaces, your slots
Named slots such as “Terrace”, “Dining room” or “Upstairs”: guests choose where they want to sit.
Google Reserve for restaurants
Book from Google Maps and Google Search
Where guests look for you
Google Search and Google Maps are often the first contact with a restaurant: booking happens the moment the craving starts.
Synchronised availability
Slots shown on Google come from your WiicMenu schedule, in real time: nothing to enter twice.
Subject to eligibility
Google Reserve is activated restaurant by restaurant, according to Google’s eligibility rules.
Restaurant booking management
Your service, organised your way
Tailored slots
Weekly recurring slots, exceptions for bank holidays or private events, one-off extra slots: your schedule matches reality.
Automatic or manual confirmation
Accept bookings automatically, or confirm them yourself above a number of covers you set. Pending requests appear in a dedicated tab.
Book and calendar
See your bookings day by day, add the ones taken by phone and close bookings temporarily in one click.
Restaurant no-shows
A card guarantee against no-shows
Tiers by table size
Set up to five amount tiers by party size, for the whole restaurant or for a specific slot.
You decide
If the guest does not show up, charge up to the guarantee amount from your back office; partial or full refunds are possible.
The money goes to you
Payments go through your own Stripe account: WiicMenu never holds your guests’ funds.
Before and after the meal
Messaging, confirmations and automatic reminders
Messaging with the guest
Turn on messaging: every booking has its own conversation, with an email notification for each new message. A birthday, an allergy, running late? It is all in one place.
Confirmation and calendar
Guests receive an email confirmation, can add the booking to their calendar, and change or cancel it themselves.
Reminder before the meal
A reminder email is sent automatically about an hour before the guest arrives.
Statistics
Know where your bookings come from
Named campaign links
Create a link for an Instagram post, a newsletter or a partner, and track the bookings it brings.
A widget on any website
Embed the booking module in your current website or a partner’s with a copy-and-paste code. Its height adjusts by itself.
How a booking works
The guest finds you
On Google, Instagram, your website or by scanning your menu’s QR code.
They book in seconds
Date, time, party size, and the card guarantee if you turned it on.
You confirm
Automatically or by hand, according to your rules. The guest gets a confirmation.
They get a reminder
About an hour before the meal, so they do not forget their table.
And with the other modules…
Booking is when the visibility gained on Google turns into revenue. A well-hosted guest then browses your menu… and leaves a review.
- 1. More reviews
- 2. Better local SEO
- 3. More bookings
- 4. Better management
- 5. A delighted guest
Online booking FAQ
How can guests book from Google?
With Google Reserve, a “Book” button appears on your Google profile and in Google Maps. Guests see your availability in real time. It is activated restaurant by restaurant, according to Google’s eligibility rules.
How does the card guarantee work?
Guests register their card without being charged. If they do not show up, you can charge up to the planned amount, based on the tiers you set. Funds go to your own Stripe account.
Can I confirm bookings myself?
Yes. Choose between automatic and manual confirmation, for example above a certain number of covers.
Do guests get a reminder?
Yes: an email confirmation when they book, with an add-to-calendar option, then a reminder email about an hour before the meal.
Can I add booking to my current website?
Yes, with the embeddable widget and a simple code to copy. If you have no website, our website module includes booking.
Do I know where my guests come from?
Yes. Every booking shows its source (Google, Instagram, ChatGPT, QR code, campaign link…), and your statistics break it down by channel.
How much does the booking module cost?
€69 excl. VAT per month per restaurant on its own, €89 for two modules and €99 for three. No commitment, with two weeks’ notice.
Fill your dining room, even from Google
Discover the booking module in a demo with a member of our team.